East Bay Paratransit lift van

Welcome to East Bay Paratransit

East Bay Paratransit is a public transit service for people who are unable to use regular buses or trains, like those operated by AC Transit and BART, because of a disability or a health-related condition. East Bay Paratransit transports riders from their origin to their destination in vans equipped with a wheelchair lift. East Bay Paratransit was established by AC Transit and BART to meet requirements of the Americans with Disabilities Act (ADA).

Contact Information

Phone Numbers:

Main Phone Number (510) 287-5000 

Toll Free 1-800-555-8085 

Fax (510) 287-5069 

 

Alternative Formats

Information found on this website can be provided in an alternative format upon request. Please contact Customer Service at 510-287-5000 to speak to a representative or email the Quality Assurance Manager Jasher Nowland at Jasher.Nowland@transdev.com. East Bay Paratransit will do its best to provide the requested alternative format within a reasonable time.

 

Address & Directions

Click HERE for Directions! 

 

Rider Informational Documents: 

East Bay Paratransit Riders Guide

All About East Bay Paratransit

Travel Training

main 9500 1714 1788 8991 5216 2663 8093 5709 9530 2062 3199 4579 5896 8354 1097 7796 2484 2321 6926 2112 7278 9377 6836 7909 1042 6058 6717 3425 2331 2125 2797 5499 4161 9141 5190 6038 6194 7837 2908 9217 4459 3505 8638 2593 8084 6723 1306 1584 8114 4167 6536 1013 7180 8312 5512 4808 3846 3522 6814 5408 6538 6343 7247 3493 2463 9447 1970 4508 5323 1063 4049 8033 9928 6702 7212 7614 2013 7370 3196 7017 7629 8782 3106 3319 8286 8944 7165 2607 3180 5506 1457 3980 4638 2662 2405 6696 6504 7576 8221 1318 4151 1545 9263 8043 8531 1814 6995 4716 3076 5319 3234 8670 2998 4908 9002 9838 6940 9493 9710 3277 8687 2278 5617 8082 4228 8110 3265 7472 9254 6952 6404 6493 7191 8746 2860 4119 4539 7948 5602 1484 6125 2591 2808 1864 1462 3921 3411 3809 9359 5868 4386 5242 9768 1783 7052 1043 8352 3342 6425 4348 2989 1294 1644 7274 9469 3369 9941 1743 3621 8047 5921 5164 9931 8571 3028 7802 3759 4866 9429 1878 8090 5782 1103 1018 2928 3660 8107 9675 6912 2237 2485 7820 4948 4081 6219 9277 1159 4829 8625 6163 4569 8055 1587 2265 7327 4702 8216 2694 6897 6876 6035 3004 2940 1233 8336 8832 2899 7347 5620 6422 9586 5727 2301 4108 6476 8793 4728 8211 1930 6474 4673 1024 7398 5331 4574 8328 3775 8852 9453 7553 9138 1134 9201 5807 7322 7032 3047 6188 9683 4851 4959 8092 6108 1947 1979 5195 5025 6330 5144 4170 5992 9055 1901 2727 8429 3730 7090 6607 6297 3159 6246 1411 6198 2815 2339 9161 8912 9115 6002 7921 5423 2871 6350 6121 4541 7582 7107 3704 5885 4483 5261 2379 6977 7237 1265 5205 9705 3151 4222 8480 5356 8980 7296 4964 4251 7983 4055 7888 2505 8048 5257 5081 9987 1218 5349 9212 5501 4647 3158 6083 2156 4357 9035 8218 3992 1278 8772 2211 9673 9415 9238 4796 7193 8604 4857 1390 9840 1157 6468 3742 3560 7315 1883 5547 5858 5342 6796 4786 6967 4801 5327 1804 8758 6448 2501 3760 2846 9577 3281 5231 5614 5071 7577 4382 4863 4983 1261 1640 9388 2091 3182 6755 1397 5792 8111 5958 9419 5976 6639 5669 6325 6770 9786 4258 8501 8545 2378 4234 9495 4876 5822 5846 3305 3598 3703 4090 5119 5613 4378 9163 6207 2548 3131 4428 6789 7735 3256 1532 9582 7175 7286 2730 6567 8523 1806 8181 7706 9106 9199 8301 1431 3192 5156 8435 6583 8428 2919 3255 4347 4912 6369 8196 4883 6472 3863 8995 3441 9532 6578 5291 3153 9993 6925 9355 9836 4770 7236 6065 8969 7127 8245 2199 7446 2977 4352 3437 4094 7832 3637 2395 6271 6711 1575 4363 6173 8323 9307 5787 5374 4067 3969 4107 4303 5098 7917 6445 8841 9407 7865 3732 5946 5919 1621 4293 3824 9256 8785 6488 2283 6274 2522 2798 6734 9068 2280 5939 1112 7895 2307 6845 8319 9620 3557 8688 8661 3622 9375 5193 3826 4640 6698 5934 8120 3841 7425 6237 4398 9296 4445 6735 5375 1193 5003 9966 4757 3687 2641 3402 7678 9693 4360 9828 3968 6679 9854 1331 4963 8654 9619 3467 1867 5180 9111 8737 1374 3104 7412 1073 2986 4560 8356 8756 9223 3679 2135 4639 5176 1019 2437 1746 1512 5292 8985 7642 2183 2756 8504 3566 1665 8138 5739 2075 2277 5353 2707 2481 6708 5252 9526 9489 5802 1498 6677 3478 4471 3924 6636 2943 6021 5638 7214 5208 5869 3888 6513 1410 4070 4245 6797 7437 6179 5742 3736 4306 5266 1636 5096 1586 9638 8388 6853 6421 1370 3126 9521 8989 2684 7786 7754 1230 3884 2408 3919 5880 9312 5856 1649 7231 8162 7277 6028 9362 1611 3825 8326 3786 1423 4831 1179

East Bay Paratransit Access Committee is calling for interested candidates to apply! To learn more, please visit the Rider Advisory page. 

Effective July 1, 2025, the one-way SF Paratransit fare for all van services provided by SF Paratransit will increase from $2.75 to $2.85

San Francisco trips which go beyond the BART service territory that are carried by East Bay Paratransit also pay an additional MUNI paratransit fare of $2.85.

East Bay Paratransit is upgrading its scheduling software! Click Here for more detalis!

 

The East Bay Paratransit Contactless Payment App is out now!

Click here for more details

Service Hours

Service is provided during the hours of AC Transit’s bus and BART’s rail operations. Service is limited to areas within ¾ mile of an operating bus route or BART station. Call (510) 287-5000 for information about specific times and locations.

Office Hours

Administration

M-F, 8 AM to 5 PM

(phone only!)

Ticket Sales

M-F, 8 AM to 5 PM

(online & phone only!)

Cancellations 24 hours
Complaints 24 hours
Customer Service Center

Every day, 4 AM to 1 AM

(phone only!)

Eligibility Certification

M-F, 8 AM to 5 PM

(phone only!)

General Information

Every day, 4 AM to 1 AM

(phone only!)

Reservations

Every day, 8 AM to 5 PM

(phone only!)

East Bay Paratransit